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Privacy Policy

Last Updated: 26 November 2025

1. Introduction

Virgonomics CC (“Virgonomics”, “we”, “us”, or “our”) is committed to protecting the privacy and personal information of our clients in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us or use our website virgonomics.co.za.

By using our services, you agree to the terms of this policy.

2. Who We Are

Legal Name: Virgonomics CC

Trading As: Virgonomics

Registered Entity: Close Corporation (CC)

Address: 2 Nicolyn Ave, Ruiterhof, Randburg, 2194

Email: info@virgonomics.co.za

Website: virgonomics.co.za

3. What Information We Collect

We collect information necessary to perform accounting, tax, payroll, advisory, and compliance services. This includes:

3.1 Basic Contact Information

  • First name

  • Last name

  • Email address

  • Phone number

  • Any message submitted via our website or contact channels

3.2 Client & Compliance Information (Accounting, Tax, KYC & Regulatory)

Depending on your engagement with us, we may collect:

  • ID numbers

  • Tax numbers

  • Financial statements

  • Banking information

  • Proof of address

  • Employment and payroll information

  • Corporate documents

  • KYC documents

  • Income records, expense records, and supporting documents

  • Any financial, tax, or compliance documentation you provide

3.3 Automatically Collected Information

Through analytics tools (e.g., Google Analytics), we may collect:

  • IP address

  • Device information

  • Browser type

  • Pages visited

  • Time spent on the site

  • General usage patterns

Cookies may also be used to improve site functionality.

4. How We Collect Information

We collect information through the following channels:

  • Website contact forms

  • Email communication

  • Documents submitted by clients

  • Onboarding and service intake forms

  • Any documents voluntarily provided

  • Analytics tracking (Google Analytics)

5. Why We Collect Your Information

We collect personal information to:

  • Provide accounting, tax, payroll, and advisory services

  • Prepare and submit statutory filings

  • Verify identity and perform KYC checks

  • Communicate with you regarding your services

  • Maintain internal records

  • Fulfil regulatory obligations

  • Improve client experience and service quality

  • Respond to queries and support requests

6. Who We Share Your Information With

We share information only when necessary, and only with trusted third parties required to complete your work, such as:

  • SARS

  • CIPC

  • Banks and financial institutions (when required)

  • Accounting software providers (e.g., Sage, Xero, QuickBooks)

  • Regulatory bodies

  • Professional advisors (legal, auditing, compliance)

We do not sell or trade personal information.

7. How We Store and Protect Your Information

We store client information using secure systems appropriate for accounting and compliance work. This may include:

  • Secure encrypted cloud platforms

  • Email servers

  • Encrypted storage solutions

  • Internal devices protected by passwords and access controls

We take reasonable technical and organisational measures to protect all personal information from loss, misuse, or unauthorised access.

(Your storage practices are intentionally described broadly for flexibility.)

8. Retention of Information

We retain records for as long as necessary to:

  • Comply with South African statutory and tax regulations

  • Provide ongoing services

  • Maintain professional and legal obligations

Once information is no longer required, it is securely deleted or destroyed.

9. Your Rights Under POPIA

You have the right to:

  • Request access to the personal information we hold

  • Ask us to correct any inaccuracies

  • Request deletion of personal information (where legally permissible)

  • Withdraw consent where processing is based on consent

  • Object to certain forms of processing

To exercise your rights, contact: info@virgonomics.co.za

10. Cookies & Analytics

We use Google Analytics to understand how visitors use our website.

You can disable cookies through your browser settings if you prefer.

11. Marketing Communication

We do not currently send marketing emails.

If we begin doing so in future, we will provide an opt-in option and allow you to unsubscribe at any time.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of external sites.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

📧 info@virgonomics.co.za